Private Policy

1. Introduction

Welcome to Functional Impact Physical Therapy Inc ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.functional-impactpt.com. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other information you voluntarily provide through forms, appointment bookings, or inquiries.
Non-Personal Information: Browser type, IP address, device information, and website usage data collected through cookies and similar technologies.
Health-Related Information: If you choose to provide health-related details as part of an inquiry, we will handle this information with confidentiality and in compliance with applicable laws.

3. How We Use Your Information

We use the collected information to:

Respond to inquiries and appointment requests
Improve our website functionality and user experience
Send newsletters, updates, or promotional materials (with your consent)
Ensure compliance with legal obligations and protect our website from fraud or abuse

4. How We Share Your Information

We do not sell or trade your personal information. We do not share your mobile information with third parties for marketing purposes without your explicit consent. We may share information with:

Service Providers: Third-party vendors that help us operate the website and services (e.g., scheduling platforms, email services).
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. We do not store contact information through our website server and implement strict access controls and regularly audit our data handling practices to prevent unauthorized sharing of user data. We provide employee training on data protection.

7. Messaging Policy

Opt-In: Functional Impact staff is trained to get verbal consent over the phone to allow for text messaging and email.
Message Frequency: Message frequency varies based on service updates and appointment reminders. Can be weekly or biweekly.
HELP Instructions: To receive help regarding our messaging service, reply "HELP" to any message or contact us at aubree@functional-impactpt.com or (760) 870-9930.
STOP Instructions: You can opt out of receiving text messages at any time by replying "STOP" to any message. This will unsubscribe you from further communications.
Data Rates: Message and data rates may apply depending on your phone carrier.
Privacy Policy: For more details on how we handle your information, please refer above to #4 in this Privacy Policy.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

Accessing, updating, or deleting your personal information
Opting out of all communications by replying "STOP" to any message or emailing us at aubree@functional-impactpt.com
Restricting certain data processing activities
To exercise your rights, contact us at aubree@functional-impactpt.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies before sharing any personal information.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are made constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or to opt out of future communications, please email us at aubree@functional-impactpt.com.

aubree@functional-impactpt.com
(760) 870-9930

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